1. cevan's Avatar
    Hey Guys... What better place to look for help.

    I'm having issues with audio cutting out during a call on my 9550, the call does not drop but the other side cannot hear me but I can hear them fine... I have 5 different phones from verizon, wiped and reloaded countlessly, tried w no apps at all. I even had my company delete my Enterprise profile in case something was corrupted. Its driving me nuts, it happens at least every other call. I have latest OS from VZ

    Soooo.... I was able to capture an item in the event log right after it happened!

    Phone: audio source off

    Is there some way get more info on this?

    Thanks for any help!
    07-19-11 07:40 PM
  2. albee 1's Avatar
    Menu/Options/Status. Type the letters T,E,S,T. Then press Menu/Start. This will activate a Self Diagnostic hardware test. This should at least confirm if it is a hardware issue. Has it been dropped recently? Best of luck.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-20-11 07:07 AM
  3. movi3king's Avatar
    Hmm interesting. I never knew about the TEST function.
    07-20-11 12:33 PM