1. Mai Navarra's Avatar
    Hey guys i bought a second hand blackberry 9220 and bbm is not working. I tried to uninstall it, take out the battery for 5min and install it again. Now it says "setting up bbm" and it's an hour already. Been doing this for days and im fraustrated already. Please help. Thanks
    04-25-13 05:58 AM
  2. anon(153966)'s Avatar
    Do you have a BlackBerry Data plan on your account?

    Also, when you received the device, was it wiped, and thus is started with the wizard for you to set it up? If not, reset the device to factory, and then go through the wizard, etc...
    Mai Navarra likes this.
    04-25-13 06:11 AM
  3. jrohland's Avatar
    Is your BBID in use on another BB? If so, you may need to use a different BBID.
    04-25-13 06:26 AM
  4. Mai Navarra's Avatar
    No i dont have a bb data plan. This is just thru wifi. I already restored my factory settings and is still thesame. I made a new bbid.
    04-25-13 06:32 AM
  5. Mai Navarra's Avatar
    This is my new bbid. In fact i made this new one knowing that the registeres bbm username and password has been used by other users before.
    04-25-13 06:35 AM
  6. Mai Navarra's Avatar
    When i received the device it prompts "setting up bbm" already. No set up wizard. I didnt even see it really working like the normal bbm.
    04-25-13 06:38 AM
  7. cjcampbell's Avatar
    You will need a BlackBerry data plan in order to use bbm.

    Posted via CB10
    04-25-13 06:42 AM
  8. Jedi_Blackberry's Avatar
    Yep...need a data plan thru the carrier

    Posted via CB10
    04-25-13 07:31 AM

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