[dc1225]

Hello.

I have BB88330 with VZW and called them to help me backup my addressbook prior to switching out to another BB8830.

I did everything he told me to do and there is an icon on the desktop but when i try to open it, it asks which "program" would you like to use, etc... and I can't open it.

I called VZW cust. serv. BB uber ****** for help and he helped me alright. I did exactly he asked me to, step by step and come find out later that it did not work

I searched the vzw support site and could not find it either. Can someone please help? Thank you.

[cjcarbone]

Use the Desktop Manager, and do a full backup.
Then all you have to do is restore to the new one.