1. gmarkus's Avatar
    My BB Pearl suddenly will not display my entries in my address book on my screen when I open up my address book. When I direct-dial a number that is in my address book it comes up with the name and when I receive calls it comes up on my caller i.d. I tried to do a soft reset a few times and I have synced up with my outlook contacts but I'm still having this problem. Any help would be appreciated.

    Thanks!
    10-04-08 03:27 PM
  2. Reed McLay's Avatar
    Welcome to CrackBerry.

    The keyboard reset works fine, most of the time.

    This sounds like one of the times a battery pull is the right answer.
    10-04-08 03:47 PM
  3. Hazysky's Avatar
    Open your address book, hit menu key and select filter, make sure all options are unchecked.

    Hope that helps

    Posted from my CrackBerry at wapforums.crackberry.com
    10-04-08 04:14 PM
  4. mding4gold's Avatar
    Try what Hazysky said. Sounds like you might have a filter running.
    10-04-08 04:37 PM
  5. gmarkus's Avatar
    Unchecking the filtering options was the answer, thank you!!
    10-05-08 08:02 PM
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