1. DerekMc's Avatar
    I turned the notifications to silent then turned it off, My phone is a Z30 with the current operating system. When I turned it back on and tried to set the notifications back to normal all I got was a black screen. Same when I tried to open the settings screen. Tried turning it off and back on, the holding the + -volume keys to reset but nothing works. Any suggestions?
    07-15-17 07:48 AM
  2. rbtg's Avatar
    it did happen to me too ,i used an autoloader ,everything was good,after few weeks i turned it on and when i pulled down for settings screen turned black
    i reinstall the os using bb link and didn't have a problem after that
    07-15-17 09:37 AM
  3. DerekMc's Avatar
    Thanks for the reply. For some reason the link program has a problem and won't work. Tried to reload it and it still won't work. Luckily I kept my Z10 so I can just use that until I can get a replacement.
    07-15-17 10:12 AM
  4. conite's Avatar
    Just run the 10.3.3.2205 autoloader.
    07-15-17 11:10 AM
  5. DerekMc's Avatar
    I can't get into the settings to run the 10.3.3.2205. The Link program either doesn't like goggle chrome or some setting on my ad blocker is stopping it even after turning it off.
    07-15-17 11:52 AM
  6. conite's Avatar
    I can't get into the settings to run the 10.3.3.2205. The Link program either doesn't like goggle chrome or some setting on my ad blocker is stopping it even after turning it off.
    You don't run it from Link, or your phone.

    Download to PC, unzip, plug in phone, run autoloader.

    https://mega.nz/#!lcZUHB5R!kb98vL757...RWrbfeuogn_KRA
    07-15-17 11:56 AM
  7. DerekMc's Avatar
    Thanks. It worked.
    07-15-17 05:06 PM

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