1. SAVAN_777's Avatar
    BlackBerry Z10 (stl100-3 soft release 10.3.1.1581) all apps, text messages, bbm chat, whatsapp chat, etc is lost after restarting it.
    03-14-15 05:16 AM
  2. jaydee5799's Avatar
    This is a known issue from the last OS. Check here for a solution possiblyhttp://forums.crackberry.com/blackbe...update-998926/

    or load the newest OS which might cure this 1.3.1.2558
    03-14-15 05:25 AM
  3. SAVAN_777's Avatar
    I have tried fixing it as shown in knowledge base and with the help of BlackBerryFix.exe but it didn't worked
    03-14-15 06:01 AM
  4. Chaitanya Gaikwad's Avatar
    I have tried fixing it as shown in knowledge base and with the help of BlackBerryFix.exe but it didn't worked
    04-15-17 01:54 PM
  5. Chaitanya Gaikwad's Avatar
    I am facing same issues of wiping out data after every restart & need to set up device again. I have purchase unlocked blackberry z10. Also not able sign in BBM
    04-15-17 01:57 PM

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