[gink]

For the most part I really love my berry but yesterday, when I really needed it, it let me down a few times Here's what happened:

*I was at a dealership looking for a new car, no salesperson available and I wanted to know how many miles were on a particular car. I pulled up the company's website and scrolled down to their search function where it gave several drop down options. I went to select "type" and the bb gave me javascript error. Ugh! No way to continue (using any of the drop down options) unless I wanted to scroll thru page after page after page of vehicles. Frustrating.

*Later on during the day I found a car and was wheeling and dealing with the salesperson. I wanted to check the balance on my savings account to see what kind of down payment I could afford so I used the native browser to access INGdirect.com. ING's log-in process is quite lengthy, it requires you to enter your account number or log-in, then answer a couple security questions and then enter a pin....all on different screens. So, I entered my log-in and hit continue. Then I answered my security questions and went to hit continue and.....nothing. Normally when you click on a link you see the "requesting script, etc." progress bar at the bottom of the screen but hitting continue in this case didn't do a thing. I tried clearing the cache and closing out of the browser but found myself stuck in the same place all over again. (Not only did this not work but the browser lagged horribly and even froze twice and I had to pull the battery to even get passed that stupid hourglass....)

*Hoping it was a glitch with the BB browser I opened OM5 and tried to access the same website. First of all, on the home page, many of the "words" were missing. For example, on the home page there are 3 entries down the side: Access my account, Open a new account, etc... The graphics from the page were there but the words were all missing. Well, I was able to scroll down to another link that that said sign-in. I entered my log in, answered my security questions and hit continue, but then when I was supposed to click the numbers for my pin the numbers were totally missing! I could see the little blocks that I normally see on a pc but the numbers and the text on the page was completely gone.

It was the weirdest thing but all 3 times I "needed" the BB yesterday I was let down. It seems like that always happens when I truly "need" to use it for something. I'm so frustrated. Can anyone shed any light on these issues?

Any help is appreciated.

[afropoika]

#1: Did you try and set a different emulation mode for the Browser?
#2: So why not try Opera Mini?
#3: You did it, but not quite right. Version 5 is a beta... just sayin'

You weren't "let down". You're asking for trouble if you are moving around with a beta browser and little interest in changing configuration options. Your 'Berry is able to do what you want, you just didn't ask nicely... besides have you not thought of the possibility that the sites you were trying to connect to are just f***ing poorly designed? No need to be frustrated sweetheart, but no need to get frustrated either!

[gink]

1) what emulation mode should I have used?
2) so you think OM might have worked but since OM5 is a beta that might be the problem?
3) you could be right. who knows. I think I still have regular OM loaded, I'll give the log-in a try using that.

I don't have little interest in configuing my settings to make the bb work for me, I guess I'm just not exactly sure what changes I could have/should have made to have either of those requests work for me??? Can you shed some light on how I should have asked my bb nicer?

BTW, this isn't the first time I've had trouble getting her to work properly for me. Those are just the specific examples of what happened yesterday alone. I honestly don't think it's too much to ask of her to be able to access my bank's website.

[afropoika]

Does your bank provide an online gateway for mobile devices? My bank has a limited "mobile mode" link on their website for quick/easy log in and management of my bank account from my BlackBerry. Not sure if your bank has it, but if they do give it a shot.

Honestly I can not help you much either, but with all beta software always have precautions. It's called beta for a reason

[gink]

Does your bank provide an online gateway for mobile devices? My bank has a limited "mobile mode" link on their website for quick/easy log in and management of my bank account from my BlackBerry. Not sure if your bank has it, but if they do give it a shot.

Honestly I can not help you much either, but with all beta software always have precautions. It's called beta for a reason

.......and while I agree with that (I work in a hi-tech industry) it doesn't explain the issue with the native BB. Why would it not "run" when I clicked on an active link?

[afropoika]

Some websites are just designed so that links presented to the user are not direct links, rather references to a script (client or server side), which actually redirects the user to the preferred location. There are implementations which may or may not work properly on mobile devices. This is partly due to the fact that mobile devices are not actual computers and so may not be able to provide the website necessary resources, which would be found on a personal computer.

For example say you are on myexample.com and there is a link to "free ring tones". Rather than pointing to myexample.com/freeringers.html the link instead refers to a script like myexample.com/navigate.php?page=ringtones this script then would redirect you to the actually myexample.com/freeringers.html. Know what I mean? A bit hard to explain, hope you get the idea

[gink]

Also...I just checked out INGDirect.com's website and it says the native BB browser access to the account is supported. Hmmmmmm. Didn't work for me.

[gink]

I think I understand (and appreciate) what you are saying. Makes sense.

Any ideas on the java errors?

[afropoika]

You sure you used https://m.ingdirect.com/ ??

[gink]

it's actually ingdirect.com/m.

[afropoika]

This is a perfect example of these redirecting scripts. On my PC if I navigate to ingdirect.com/m it bounces me to https://m.ingdirect.com which happens to be the actual website, not just a reference

[gink]

This is a perfect example of these redirecting scripts. On my PC if I navigate to ingdirect.com/m it bounces me to https://m.ingdirect.com which happens to be the actual website, not just a reference

That makes sense, but it still doesn't make sense why when I hit continue the browser fails to move forward.....

[afropoika]

That makes sense, but it still doesn't make sense why when I hit continue the browser fails to move forward.....

You are right on that one and this makes me dig up the ancient standard questions such as: Which OS does your BlackBerry run? Also, are you properly connected to BIS/BES?

[gink]

I am running a hybrid.... 4.5.0.169/4.6.1.305/5.0.0.230 with .131 radio.

Should be properly connected to BIS, I'm getting emails with no problems.

[afropoika]

You're running a hybrid? You're asking for trouble once more

Any chance you try to connect to INGDirect from another BlackBerry with a "clean" official OS?

[Exiled Bulldawg]

This is why mobile phones need to access the web, not the mobile web. Its why android and i-phone have an edge.

Before anyone starts the flames, full browsing is the future.

Posted from my CrackBerry at wapforums.crackberry.com

[papped]

Before anyone starts the flames, full browsing is the future.

Posted from my CrackBerry at wapforums.crackberry.com

Is it? Or are mobile applications instead of full browsing the future....

Or is "full browsing" by server side pushing to your handheld the future?

Full website rendering on the mobile device for all sites is very far from ideal for a lot of reasons (much higher resource requirements, harder to deal with multiple pages and tabs, no reliable way to block unwanted content, far higher data usage for every site, multiple full pages including images and videos caching on your device memory, etc).

[papped]

Almost forgot one of the largest issues, non-wap sites are extremely poorly optimized for viewing on a max 4.3" (which most people on this planet are using a much, much smaller screen) 800x480 resolution screen.

Hence mobile apps which are formatted perfectly or mobile sites that are simple enough not to need a great deal of formatting.

[Xopher]

Part of the reason why Verizon turned down the iPhone (and now the Pre... Probably) is due to bandwidth usage. Carriers love Blackberrys since they use reduced bandwidth. that is not going to change quickly. AT&T had to change their network to handle the iPhone and they still have call issues due to the number of people online.

Between mobile sites, and using browsers like Opera Mini and Bolt, there are options to be able to get around on the internet. My bank doesn't work well with the default browser, but works fine with Opera Mini and Bolt. Some of the sites I frequent work just fine with the default browser. Part of what makes that work is knowing ahead of time what to use and when. I think you wouldn't have been frustrated if you had planned on how to use your BB ahead of time.

Posted from my CrackBerry at wapforums.crackberry.com

[BewitchedWitch21]

In my opinion, BB's are a luxury. But the reality is, certain sites don't work well on mobile phones; usually as a security measure to the customer.

I mean, and I don't mean this towards just the OP, but how do you not go prepared into your day? I can access my bank online; but I also store my bank's CS number in my phone. I'm also aware of my bank balance so I'm not completely dependent for my BB to tell me what I should already know.

I love technology and I love the blackberry and the web experience it does provide. But I swear, ppl get so dependent on them that they cannot think for themselves. A smartphone doesn't make you smart.

***Again, this is not directed at the OP (don't want anyone to think I'm bashing)...I'm just pointing out my general opinion to the way ppl are co-dependent on their phones***

[papped]

Things like Opera failing for some reason are opera problems also, not a BB problem.

[TgeekB]

In my opinion, BB's are a luxury. But the reality is, certain sites don't work well on mobile phones; usually as a security measure to the customer.

I mean, and I don't mean this towards just the OP, but how do you not go prepared into your day? I can access my bank online; but I also store my bank's CS number in my phone. I'm also aware of my bank balance so I'm not completely dependent for my BB to tell me what I should already know.

I love technology and I love the blackberry and the web experience it does provide. But I swear, ppl get so dependent on them that they cannot think for themselves. A smartphone doesn't make you smart.

***Again, this is not directed at the OP (don't want anyone to think I'm bashing)...I'm just pointing out my general opinion to the way ppl are co-dependent on their phones***

A very well thought out and worded post.

[gink]

In my opinion, BB's are a luxury. But the reality is, certain sites don't work well on mobile phones; usually as a security measure to the customer.

I mean, and I don't mean this towards just the OP, but how do you not go prepared into your day? I can access my bank online; but I also store my bank's CS number in my phone. I'm also aware of my bank balance so I'm not completely dependent for my BB to tell me what I should already know.

***respectfully snipped.....***

As the OP I agree with everything you said. I certainly don't think I'm dependent on the BB for anything other than phone purposes, but at the same time, the very features it claims to support didn't work for me on Sunday and that's frustrating. It's not like I was trying to do anything difficult.... I don't think checking a savings account balance (not my normal everyday checking account balance) should have been out of the realm of possibility for the BB - especially when the bank's own website states that the native BB browser is an acceptable way to access my account.

On a side note: the regular OM browser worked better than OM5beta. FYI.

I still haven't figured out what's up with the java errors.