I have been banned from my device through you do not know why I have bought a phone from one of the shops to sell used phones and phone was very special pin is that the reason special pin
Please help me I bought the phone Bekir money.
There are a lot of the People bought the same phone special pin
So if I am reading correctly, your device has a bad pin, and can not be connected to the BlackBerry servers? yes
the pin is 5555555D
mabe the pin changer.
Have you tried contacting the seller regarding this? yes
You may be out of luck on this device. Sounds like they refurb the phone themselves to make it functional and the device does not have a valid PIN from RIM.
If you bought the phone in person from a refurb shop, then take it back there. Sounds like there may be too many "issues" with the device that you can solve.
obviously RIM is going to tell him to **** off. The real question is how does he get his money back, if he can at all. That's why I asked what country he's in.
I've started seeing several of these problems over on the official BlackBerry Support Community Forums. And in almost all of these cases, the phones were originally Verizon phones. And they all stopped working in the past week.
I can't say what the problem is at this point, but maybe try popping over to the BlackBerry Support Community Forums. If we start seeing even more, we might be able to get some BlackBerry Technical Advisors involved to see if they can figure out what's up.
obviously RIM is going to tell him to **** off. The real question is how does he get his money back, if he can at all. That's why I asked what country he's in.
Right. Even if he confirms it is "stolen" in RIM's database, they won't remove it. OP needs to go back to the refurb shop or contact the proper authorities for assistance in recovering his money.
When buying a BB, get the IMEI and PIN of the device before buying. Contact the original carrier and see if the IMEI is blocked, and then contact RIM to see if they can determine if the PIN is good. Otherwise you get these situations.
Yes, you can change the PIN, I'll throw that out there. There is software to do that. But that is not a solution as RIM knows what PINs are valid and will still block yours after a random security sweep. So either get your money back, or get a new BB. That's all you can really do.