1. CrackBerry Question's Avatar
    I am now using another Blackberry device that I got from my sister. I am trying to register my old information onto the device that I got from my sister but it keeps telling me that the user ID already exists. I can't delete my information on the old device because the handset no longer works. How can I reregister my account?
    10-13-15 09:22 AM
  2. JamBueree's Avatar
    Maybe you accidentally clicked on "Sign up" instead of "Log in"...

    Posted via  Z30 STA100-2 | 10.3.2.2339
    Dunt Dunt Dunt likes this.
    10-13-15 09:32 AM
  3. Rustybronco's Avatar
    If the failed device had BlackBerry protect installed, you can log in to BlackBerry protect and manage your devices which includes removing the device.

    What OS was on it?
    Dunt Dunt Dunt likes this.
    10-13-15 09:55 AM
  4. Jay Wright2's Avatar
    Buy another one.

    The BlackBerry Guy
    10-13-15 02:23 PM
  5. anon(55900)'s Avatar
    Send it in for repairs!

    Posted via CB10
    10-14-15 12:46 PM

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