1. orionstarman's Avatar
    I had to get my Curve 8300 replaced by warranty because my trackball was not working right. I had previously bought the Mobylo Alarm which I use everyday.
    I wrote Mobylo customer support three times ( in a period of 5 weeks ) letting them know of what happened and that I needed to re-register Mobylo Alarm on my replacement 8300 with the new PIN ( the old one of course is now non-existent ).
    They haven't even had the decency to send me a reply.
    Even a discounted price would be welcomed, but not a single word.
    I find it unfair to have to pay full price once again.
    Just a heads up for those consumers whom it may concern.
    06-15-08 10:31 PM
  2. amazinglygraceless's Avatar
    I had a completely different experience.
    When I switched from the 8100 to the 8310
    I wrote them an email detailing the two apps
    I bought, my old pin, my new pin, and in two
    days had registration numbers to both for my
    new device. And this was not that long ago.
    06-15-08 10:55 PM
  3. orionstarman's Avatar
    Wow. Which email contact did you use if I may ask? support@mobylo.com?
    06-16-08 08:17 AM
  4. amazinglygraceless's Avatar
    For EmPower it was support@getempower.com
    for Multi Alarm it was the one you listed.
    06-16-08 08:32 AM
  5. orionstarman's Avatar
    Hmmm. Are they the same company?
    06-17-08 07:14 PM