1. jules621's Avatar
    Just got blackberry replaced and loaded all my back up files to my new phone but cant load all my pictures/songs. I went to desktop manger and clicked Media Manager but not sure how to transfer all my files back to my phone. I also tried BB Media sinc and it gave me this error message "Installation failed to initialize.Please run desktop with administrative privledges and try again...How do I get admin privledges? Any help would be appreciated!
    05-13-09 03:30 PM
  2. xliderider's Avatar
    If you have a memory card installed in your BB do the following:

    Go to Options > Media Card. Enable Mass Storage Mode, set the BB to Prompt When Connected to Computer. Save.

    Connect your BB to the computer and answer Yes to the Prompt on your BB to Enable Mass Storage Mode.

    Open a file explorer window on your PC. Your BB will appear as a removable drive on your PC. Navigate to the Blackberry folder on this drive and open it, you will see folders like Music, Pictures, Videos, etc.

    Copy your files on your PC to the appropriate folders on the media card.
    05-13-09 03:42 PM