Mail server asking for Password
I started a new thread on this topic because I found out some new things about it.
I know many of you have had this problem and are blaming your BB. But I have had problems with this for over a year with Outlook also. This is on my old computer with office 2007, and my new Win 8.1 computer with Office 2013. Sometimes it happens once in a while. Other times with every Send/receive. Lately I have been getting the password error message on both the computer and Q10 so often, it is giving me a headache!! In every case, all I have to do is type the password and my emails come in. So I know the settings are correct.
If I could get paid for the amount of time I have spent on this I could retire!! I have deleted and reinstalled my account on the computer countless times, spent hours on the phone with Comcast, ATT, computer manufacturer etc. I even changed my provider from Comcast to U-verse. Nothing worked!!
The other night I called a nice young man at Microsoft (probably in India) who spent 2 1/2 hours with me on the phone. Finally he did some research and found out that the probem mainly happens with AT&T /Yahoo accounts and can be fixed by setting up a new profile on outlook. What a pain as now all the settings I had were changed, but for the past 2 days no error message!!!! I only hope it continues to be OK!! Not holding my breath!!!
My question to you is, should I remove my email account in my Q10? When I hit delete it tells me I will lose everything in my address book and calendar. If I back it up on Link will it come back the same as it is now? Who wants to come over and help me? Yuck!!
Posted via CB10 on my Q10