[panther mom]

I bought a new 8320 from a friend never been used but it is locked. She told me I need to download a blank IT policy how do I do that?

[amazinglygraceless]

An IT policy does not matter in terms of locked or unlocked.

Are you trying to use the phone on a carrier other than the one the phone is
branded to? If so, all you need is an unlock code (free from the carrier or paid from
various vendors)

[2_Fabulous]

It depends what kind of locked you are talking about... you may need do a password reset which can be done by the carrier, locked because of a bad ESN, or stated below you want to use it on a different carrier than which it is originally meant for..... For any of these you wouldn't need to download a blank IT policy.