[Kwuriel]

So I was heading to my friends house and all of a sudden i receive a text message. I was holding my books on my left hand so i took out the phone out of its pouch and guess what? it fell to the concrete, cement hard, floor. I gently picked it up and I happened to find a scratch on the top right and a dent/scratch on the bottom right. needless to say I got this phone yesterday at 5:00 pm. Sooo im infuriated I know its under warranty and i want to take advantage of it.

Honsetly I cant stand scratches and I was taking good care of it, but hey accidents happen. I was loving the phone its the curve 8900. I feel sad about the situation but I worked hard to get this phone and I dont think its fair for me to be going through this stress when I JUST GOT IT yesterday

[jahoobob]

So I was heading to my friends house and all of a sudden i receive a text message. I was holding my books on my left hand so i took out the phone out of its pouch and guess what? it fell to the concrete, cement hard, floor. I gently picked it up and I happened to find a scratch on the top right and a dent/scratch on the bottom right. needless to say I got this phone yesterday at 5:00 pm. Sooo im infuriated I know its under warranty and i want to take advantage of it.

Honsetly I cant stand scratches and I was taking good care of it, but hey accidents happen. I was loving the phone its the curve 8900. I feel sad about the situation but I worked hard to get this phone and I dont think its fair for me to be going through this stress when I JUST GOT IT yesterday

From what I understand if you don't have insurance you won't be getting a replacement and if you do have insurance, you may (more likely probably) will get a refurb. Good luck, though.

[Kwuriel]

i have insurance
so does it mean i can receive it free of charge?

[Jancy10]

If you have a insurance you have to pay $50 to receive another one, but for next time try and getting a case to keep ur device in...

[Kwuriel]

i know i feel like such an *****
can just punch myself in the face lol.
but im on the phone with tmobile right now lets see what they tell me

[dragonsamus]

On the phone with tmo? It'll be $130.

Posted from my CrackBerry at wapforums.crackberry.com

[7thsunday]

Agreed on getting a case for your phone, or a skin. I dropped my two weeks old 8520 today, no scratches thanks to the 5 bucks made in china silicon skin

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[Kwuriel]

$130 deductible
oh well ill wait when serious damge happens to it lol

[dragonsamus]

I dropped mine on the cement getting out of my car. It fell out of my work pants, which have low pockets. It hit the cement without a case or screen protector. It scratched up the silver parts on all four corners but the screen is fine. The funny thing is, I have a silicone case but decided not to use it that day.

Posted from my CrackBerry at wapforums.crackberry.com

[tony bag o donuts]

i have insurance
so does it mean i can receive it free of charge?

I like refurbs...they last me longer than new phones

[tony bag o donuts]

$130 deductible
oh well ill wait when serious damge happens to it lol

since its banged up..just get an invisible shield from zagg...they are great...then put a phone condom (thats what I call them) for like 5.00 or less on ebay.

[Dr.Sadistic]

I dropped mine on the cement getting out of my car. It fell out of my work pants, which have low pockets. It hit the cement without a case or screen protector. It scratched up the silver parts on all four corners but the screen is fine. The funny thing is, I have a silicone case but decided not to use it that day.

Posted from my CrackBerry at wapforums.crackberry.com

I bet that is the most frustrating thing that has ever happened to you, lol.

[dragonsamus]

I bet that is the most frustrating thing that has ever happened to you, lol.

Yeah! If I couldve, I wouldve kicked my own behind. I'm over it now. It doesn't look as nice with the scratches but its no longer a big deal. I guess the wow factor is gone. Haha.

Posted from my CrackBerry at wapforums.crackberry.com

[hondateg91]

Either replace the bezel yourself or make up some story on how it quit working.

[lordcliff]

Having some minor aesthetic flaws give your phone character, and the appearence you have seriously used the phone. Use it to your advantage. But use it wisely.

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[smnc]

Agreed on getting a case for your phone, or a skin. I dropped my two weeks old 8520 today, no scratches thanks to the 5 bucks made in china silicon skin

Posted from my CrackBerry at wapforums.crackberry.com

I second this. A "Condom" as my friend calls it is cheaper than insurance. Also a screen protector is a good idea too.

[tony bag o donuts]

I second this. A "Condom" as my friend calls it is cheaper than insurance. Also a screen protector is a good idea too.

Its amazing what a thin cheap piece of rubber protects.

[Teksu]

damn, $130 is steep. I would say go to CNN.cn and buy a replacement housing for your phone.

or just get a case that covers the damage and try to forget its there...

[natashab]

Doubt theyll give you a new one...

[juliankueh]

I'm sorry for all the dropped BB's. Dropped my Storm a few weeks ago. No scratches or dents just an 'End' button that doesn't work anymore. Once I get it replaced it'll be good as new.

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[jstlookinground]

Honestly, if you don't put a case/cover/some sort of protection on your phone, you might as well not even get a new one. Scratches/drops are inevitable, so deal with it. It's just a phone. Or get a cheap case and not worry about drops. I have dropped mine a billion times and couldn't care less because I have a cover on it.

[Kwuriel]

I dropped mine on the cement getting out of my car. It fell out of my work pants, which have low pockets. It hit the cement without a case or screen protector. It scratched up the silver parts on all four corners but the screen is fine. The funny thing is, I have a silicone case but decided not to use it that day.

Posted from my CrackBerry at wapforums.crackberry.com

we can be twins i cant belive this happend to me ha

[Kwuriel]

damn, $130 is steep. I would say go to CNN.cn and buy a replacement housing for your phone.

or just get a case that covers the damage and try to forget its there...

my friend gave me this exact website thanks!