1. skywalkrncsu's Avatar
    Hi all, I have been having issues lately with my BB Bold 9000 and have been contemplating trying to get a new one via insurance (I have AT&T). Since AT&T no longer carries a Bold I was wondering what they would replace it with. If anyone knows I would appreciate the help. I tried calling AT&T and they couldn't tell me and when they transferred me to the insurance group I was on hold for forever and no one answered. It is a hassle for me to go to the store so if I could get an answer here that would be great.

    03-10-11 10:54 AM
  2. mark-d's Avatar
    I'm a customer with Orange UK so can't answer for AT&T however most mobile insurance replacements are reconditioned phones rather than brand new units. The chances are that AT&T may have a recon 9000 to exchange for your unit
    03-10-11 06:25 PM
  3. pbflash's Avatar
    Right now you would probably get a refurb 9700. Also, you can't do an insurance claim at the store. You have to call the insurance company.
    03-10-11 06:27 PM