1. derekhk's Avatar
    Earlier today, I checked my status info and noticed a change in my IMEI code. It was no longer the code beginning with 35 and did not match the label on the back of the phone. Given this is a newly traded phone, should I be worried that it is a stolen or cloned phone? The weird thing is that after a battery pull, all went back to normal and the 35 code reappeared. Should I be worried or is this a normal glitch? The code temporarily showed up as something like 0.123.012345.6.
    10-12-09 02:29 AM
  2. GlenB's Avatar
    I'd be concerned, the IMEI should never change, although it is as you say possible that the BB operating system had encountered a bug and was reporting the wrong IMEI...if that was the case though, I would have expected other strangeness too.
    10-12-09 04:35 AM
  3. christopherwwoo's Avatar
    wow derekhk, that sure is weird! I have not heard about changing IMEIs before.
    10-12-09 04:36 AM
  4. derekhk's Avatar
    Has anyone else experienced this?

    I sure hope it's just a glitch...
    10-12-09 12:19 PM
  5. booberry34's Avatar
    Got a bold yesterday second hand. The IMEI matched the label. After the 4.6 update my Imei changed ending in 123456.0. I pulled the battery and it went back. Tried it again doing the restore and same thing. On with AT&T now will post when I find out what is going on...
    11-11-09 10:24 AM
  6. Branta's Avatar
    If the IMEI changes on a reboot (battery pull) you are dealing with software or memory corruption. Anything else is a hardware issue.

    I suspect the most frequent cause for a *permanent* bogus IMEI which does not match the printed label will be stolen phones which have been given a new fraudulent identity. Second in line will be glitches in the original programming and unskilled attempts to debrand the phone using stolen software.
    11-11-09 11:01 AM
  7. booberry34's Avatar
    I sure hope not I just bought this phone.
    11-11-09 11:45 AM
  8. booberry34's Avatar
    My imei only changes when I do a restore through blackberry desktop. It takes battery pull to get it back to the label imei
    11-11-09 11:48 AM
  9. Branta's Avatar
    That sounds like a desktop software problem. Maybe something is broken in one of the files you restore, and you are getting memory corruption.

    If this was happening to me I would reinstall the desktop software, reboot the phone and get it working with the correct IMEI, then make a new backup.
    11-12-09 08:03 AM