I'm suppose to be a Genius but I need help!
O.K., here goes. I was with SunCom, now T-Mo. I was having some occasional browser errors (server blocked or unresponsive, error 405 & 500) no big deal just mildly annoying. Also I couldn't access T-zones. So I stopped by my local T-mo store and we ended up switching SIM cards from a SunCom to T-mo, yes it's unlocked. And ever since I only have lowercase "edge" no browser icon and no data services at all. We talked to tech support they said give it two hours and if it doesn't work call back. So two hours later I call. We troubleshoot for an hour. They said, not sure let us look into it, you may need a new phone, we'll call you back in 30 min. Three hours later I hadn't heard back so I call again. This rep tells me I need a new (HIGHER) plan. I raise he!! but whatever just make it work. They change my data plan and still nothing. So they pass me off to PDA support. We work on it for an hour. Nothing. They are suppose to call me back at 9pm. They haven't ruled out a new device but thats a pain and they don't carry my device. We've pulled battery and SIM card. There is nothing under HRT and register now never gets a message back. Sent service books MANY times. Never get 'em 'cause I have no data! All phone functions work, just data? The tech guy wants to call me back so I have time to do some back ups and a full wipe, WTF! All we did was change the SIM card. Does anybody else have suggestions?