If a phone network choose to replace your blackberry because they cannot repair it?
My phone network has chose to replace my BB pearl 9105 with a brand new one of the same model as they cannot repair it. My questions are,
Do they replace the charger and the battery or do I just get 'a new phone' with the battery from my old phone (which is okay- the battery is fine)
or do they replace everything and just send you a new phone boxed with everything.
The network carrying out the repair is 3 mobile UK.