i just bought my very first brand new BB 8830 and I couldnt love it more, but the windows live messenger app, which is one of the reasons i wanted this phone so much, wont work! it tells me that the "service is not enabled for this handheld"...what does that mean?! I purchased the phone with the understanding from the salesperson that msn messenger came with the phone, and was ready to use, all i had to do was log in to the icon with my hotmail address, but it will not work! HELP!!!