My Z10 is riddled with so many problems I can't even write a list of them without my phone rebooting or running out of battery. But I don't want this to sound like a rant, and I actually REALLY need to fix these issues, so I'm just going to ask for help on the two biggest ones. I've tried digging around in the forums a bit, but I couldn't find a solution, so here I am... I'm not sure if this is the right place to post this, so please move this to the correct forum if needed.
1. My phone won't connect to wi-fi
This is huge. I hope this one has an easy fix. When I go to settings, I turn the wi-fi on, and I select a network (although sometimes my BB does it for me). Then, under the wi-fi name, there is a green 'connected' message as well as another connected section that appears at the top of the page. For now, it seems like everything's working fine and that everyone will live happily ever after. But then, I swipe up, go to my browser, and try to load a video. I doesn't load. Instead, it gives me an error message, usually saying I have no connection (it changes sometimes). I go back to my home screen and notice that there is no wi-fi symbol, not even an empty one. Theres just that big capital 'E' (I have terrible reception at my house). But when I go back to settings, it says that I am connected! Am so confused. I tried joining different networks, resetting my phone, nothing I try seems to be working.
2. BB Link doesn't work
Very important one for me. Now I have no way to transfer music and photos between my laptop and my BB, which kills me. Of course, I have bluetooth, but that's painful to use on my Z10 because for some reason I can only transfer a few files at a time or else the transfer won't even start. I had used it before, and even then it was super laggy and sometimes would just randomly drop the transfer, which is why I only have albums up to 'D' on my phone. When I try to open BB Link manually on my computer, it gives me an error saying 'BB Link is already active and running'. Well, it's not, because it closes down right after I close the message.
I'm not too concerned because I suspect there are easy and quick fixes for both of these, and they are probably painfully obvious. If you can help, please post quickly, I'd really appreciate it. Thanks in advance!
02-11-14 03:57 AM