1. medic2766's Avatar
    I don't understand what is going on with my email. I have HTML email in my messages folder, but when I go to the icon for my gmail it is not HTML. All the same emails that are under my messages icon are in HTML but they are not in HTML under the gmail icon. Can someone help me. I don't know what is going on.
    11-15-08 04:32 PM
  2. berry me with it's Avatar
    You mean the red and white envelope? That's the Gmail app, will not be html regardless of your OS.
    11-15-08 04:34 PM
  3. medic2766's Avatar
    No not the gmail app. I have my gmail set up through BIS.
    11-15-08 04:35 PM
  4. berry me with it's Avatar
    Open the Gmail icon > menu > options > settings > enable html. I assume you are talking about new email? Old emails won't be html after upgrade.
    11-15-08 04:44 PM
  5. medic2766's Avatar
    Did that already too, deleted and resent service books. Only works under messages icon not the gmail icon.
    11-15-08 04:45 PM
  6. berry me with it's Avatar
    Weird, you could try registering again. Options > Advanced > Host Routing > Menu > Register. If not, try setting up the gmail account again through the BIS site.
    11-15-08 04:49 PM