1. raveesh805's Avatar
    When Blackberry collects the log then it asked to share the report. When we open the report then it asked some details like Incident number and Blackberry mail ID.
    How to get the Incident number that I need to share with the BUG report.
    04-25-17 02:58 AM
  2. Dunt Dunt Dunt's Avatar
    They don't want a bug report unless you have an open issue with support. If you do, they'll give you an incident number and the email to send it too.

    If you are having issues and have already done a Factory Reset... then contact the seller and get a ticket opened. If you get to a point where they need some info.... they'll tell you what to do.
    04-25-17 08:49 AM

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