1. RonaA's Avatar
    I am switching from Q10 to Classic. Problem is I am trying to do a backup restore and the screen on my Q10 is not working/cracked so I can not see the progress. I chose "full backup" so I could transfer the info to my new device. However it has been running for 2hours 20min... 1) is this normal? Part of me wants to unplug it and use my last backup but 2) what will happen if it is really still downloading?? 3) Is my last backup saved as a seperate file on my pc...I am guessing I could just use the back up from last week? Please help if you can... I am going nuts because I need my contacts!!! Thank you!
    03-26-16 10:49 PM
  2. louzer's Avatar
    If you're doing it with Link, it will show you when it's done. If you've got a full device and are doing a full backup, it can take that long.

    Posted by twiddling my thumbs on the mighty Qued! - Channel C003DAB77
    03-26-16 10:52 PM

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