[Tariq Nasir]

They can't because they are lying about testing... they aren't doing a damn thing.

Z10STL100-3/10.2.1.2141

Maybe they've outsourced testing to aliens from outer space and are simply awaiting the arrival of a UFO.

Posted via CB10

[anischab]

They must be very slow/ineffective... they spend months in testing 10.1. then comes out 10.2.0 so they stop 10.1. to begin testing 10.2.0. But then comes out 10.2.1 and thy did'nt even finish to test 10.2.0 so they now begin testing 10.2.1... may be it is BlackBerry's fault, they update the OS very frequently... I know what the (US?) carriers think: "It surely must be faulty... we stop testing until the OS is no longer updated! Then we know, that's it!"

Sorry, I am not so sarcastic, but this time I wanted to let it out!

I feel with you, 10.2.0 (or less OS number)... I hope Mr Chen answers positively the last open letter, or you get an update somehow!

Posted via my BlackBerry*Q10, Germany - SQN100-3, Running OS 10.2.1.2102

[Troy Tiscareno]

Correct. But other carriers have done the testing. Don't need to wait for everyone else when it's based on the same technologies.

True only for the RADIO code, and only for GSM phones. And even then, the US uses some LTE bands that are unique. Few other countries use CDMA at all (as Verizon and Sprint do), plus, as I explained earlier, in the US, the carriers have to support the WHOLE PHONE, not just the radio portion, so even if the phone connects to the Internet and makes calls just fine, if something else breaks, customers in the US have to go to the carrier, not the manufacturer, for support. Many manufacturers won't even take a direct support call - you have to go through first-level support from the carrier, and only get to the manufacturer if the carrier escalates your call. This is very different from how phones are handled in most other countries, and is a big reason why US carriers take much more time testing - they have to test the whole OS, not just the radios.