09-10-15 10:39 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    Hi, today i had my phone in my pocket and it was fine, when i checked it later it was off, i tried turning it on but it didnt respond, when i got home i charged for a few hours and now it is on but i have a black screen. I have connected to blackberry link and have done a factory reset, but now i cannt finish the setup app as i cannot see what im doing, any help? thank you.
    09-10-15 06:16 PM
  2. rbtg's Avatar
    rbtg
    looks like your screen it's bad or it's got a bad connection but i'm not sure ,maybe someone else had the same problem and can help you better
    09-10-15 07:35 PM
  3. mad_mdx's Avatar
    mad_mdx
    Which phone and do you know which OS version ?
    There was a particular OS which could burn out z30 screens if they ever powered off.
    09-10-15 10:29 PM
  4. moegh's Avatar
    moegh
    Connect to hdmi to complete the setup

     CB10 - Q10SQN100-3/10.3.2.2639 
    09-10-15 10:39 PM
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