1. cmccor8874's Avatar
    I have a company issued BB8310 on the enterprise server. I have set up my personal email on the phone. I have seperate icons for my personal email account but those emails still hit my desktop message box mixed with my work emails. Can I keep these two email addresses totally seperate?
    12-12-08 04:52 PM
  2. jeffh's Avatar
    No, not without 3rd party software. By design, ALL messages go to the Messages Folder, as well as to their respective BIS inboxes. You can't turn this off. There is not a separate inbox for BES mail. BES only goes to the Messages Folder, where all the other mail also goes. So if you are on BES, there is no way to separate the Enterprise mail and the BIS mail. Some people choose to separate the SMS and email inboxes and hide the Messages folder. The other option (that I prefer) is to let the Message Folder be a one-stop-shop for all message traffic. I don't separate SMS and emails, and I hide the email inboxes. It's user preference, either way.

    There is a 3rd party app that will give you a BES mail box. I haven't used it. Empower your BlackBerry with HTML Email Viewer and BES MailBox
    12-12-08 05:05 PM
  3. rkameda's Avatar
    There may be a free fix by BB although it does sound a little involved. I have not tried it. Check out blackberry.com

    support, blackberry technical solution center

    sorry, I can't post the link because I am new to crackberry.com

    The description reads as follows:

    Overview
    BlackBerry Enterprise Server software version 4.1.5 introduces a feature that allows the administrator to add an icon on the Home screen of each BlackBerry smartphone in a BlackBerry domain. This icon will allow BlackBerry smartphone users to list only messages which are received from their organization's BlackBerry Enterprise Server. This feature sets a flag in the service book, which will turn on or turn off the icon. The name of the icon will be the same as the name of the service book, as specified in the Message service display name field on the Advanced tab of the Email Settings applet of the BlackBerry Desktop Manager software. The default setting for this feature is turned off. The following procedure indicates how it can be turned on and subsequently turned off.

    Warning: Do not edit the files. Importing a modified file may cause problems on the BlackBerry Enterprise Server.

    To turn the feature on or off, complete the following steps:

    Unzip the BESOnlyMessageApplication.zip file to a temporary folder on the local computer.
    From a command prompt, change the current directory to the temporary folder from step 1.
    Use the BBDBUpdate.exe command line tool with one of the following files:
    To turn on this feature, enter the following command using the EnableBESOnlyMessageApplication.sql input file:
    bbdbupdate -db <database_name> -input EnableBESOnlyMessageApplication.sql
    01-06-09 03:44 PM
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