1. CrackBerry Question's Avatar
    My wife's BB ID have been hacked, and use by someone for a criminal purpose.
    How to stop this? because it can be access anymore.
    06-12-16 11:22 AM
  2. raino's Avatar
    Sounds like her password may have been compromised. I suggest she change it. Here are some instructions: https://help.blackberry.com/en/black...243247856.html

    I also suggest that if she uses the same password elsewhere (like, to her email, or Twitter, etc.) she change the password there as well. That's probably how her password was compromised in the first place.
  3. conite's Avatar
    My wife's BB ID have been hacked, and use by someone for a criminal purpose.
    How to stop this? because it can be access anymore.
    Contact BlackBerry. Your wife must have provided her BBID to someone in a phishing scheme.
    06-12-16 11:43 AM
  4. raino's Avatar
    Sounds like her password may have been compromised. I suggest she change it. Here are some instructions: https://help.blackberry.com/en/black...243247856.html

    I also suggest that if she uses the same password elsewhere (like, to her email, or Twitter, etc.) she change the password there as well. That's probably how her password was compromised in the first place.
    06-12-16 11:45 AM

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