1. sito's Avatar
    my bold 9000 has an extra email icon. There is no email account associated with it. I don't know how it appear there. It doesn't show up in BIS.

    How can I delete extra blank email icon ? I don't want to hide it.
    03-25-10 11:14 PM
  2. Cyber Warrior's Avatar
    What type of email account is it. Is it the BB email account maybe?
    03-25-10 11:16 PM
  3. sito's Avatar
    I think it was blackberry email account however I can't see it in Rogers BIS.
    03-25-10 11:26 PM
  4. Cyber Warrior's Avatar
    You cant see if its listed in the email setup wizard on your phone?
    03-25-10 11:30 PM
  5. sito's Avatar
    it doesn't show up in email setup wizard. The icon show up messages>options>inbox settings.

    I remove the check mark for items in main message list. The icon still exist on home screen.
    03-25-10 11:37 PM
  6. BryanTheRed's Avatar
    Have you tried a battery pull? I have had a few times where it would duplicate an email folder and a battery pull made it go away.
    03-26-10 01:57 AM
  7. sito's Avatar
    I found the solution to the problem.

    I deleted the service book email CMINE in service books in advance option screen. This service book is left over from my old blackberry.net account.

    The icon is gone permanently . Woohooo!

    I hope my solution will help others.
    03-26-10 10:52 AM