1. Amine Nadif's Avatar
    My phone just got stolen and after i tried locating it using blackberry protect..My phone number was always shown under my PIN Number but now my phone number disappeared and it shows Unknown Number.

    Please Help me !
    12-25-13 03:24 PM
  2. rthonpm's Avatar
    Is it possible that the thieves removed the SIM, or tried putting a new one in?


    Posted via CB10
    12-25-13 05:37 PM
  3. anischab's Avatar
    Does this mean, that your device is active and that you can "finally" Swipe its Memory?! I would do it!!

    Posted via my BlackBerry*Q10, Germany
    12-25-13 05:45 PM
  4. qwerty4ever's Avatar
    Sounds as though the thief removed the SIM. Period.

    Posted via the BlackBerry Q5 using CB10.
    12-25-13 06:00 PM
  5. Amine Nadif's Avatar
    that’s what i think also, but i had some doubts since when i first purchased my Z10 it asked me to enter my phone number, that’s why i thought that maybe it’s not related to the SIM but to the device!!
    What do you think guys ??
    Sounds as though the thief removed the SIM. Period.

    Posted via the BlackBerry Q5 using CB10.
    12-25-13 07:54 PM
  6. rthonpm's Avatar
    If nothing else, use BlackBerry Protect to add a message to the lock screen saying that the device has been stolen and that the theft has been reported. Do you get a GPS location or anything? You should also try using the alarm to have it turn volume to the highest setting and bleat alarms every so often.
    12-26-13 09:13 AM
  7. Amine Nadif's Avatar
    thank you guys for your help, but i tried everything, Now it�s time to let go.
    i�m thinking about buying a Z30 or something like it.
    12-26-13 02:10 PM

Similar Threads

  1. Sony Music Unlimited App Problems in Z10.
    By Mel25 in forum More for your BlackBerry 10 Phone!
    Replies: 23
    Last Post: 02-12-14, 08:27 PM
  2. Replies: 25
    Last Post: 01-17-14, 08:43 AM
  3. Best BlackBerry present ever
    By pacman84 in forum Rehab & Off-Topic Lounge
    Replies: 8
    Last Post: 01-09-14, 03:40 PM
  4. Help with simple data storage!
    By Lorenzo Saraiva in forum Developers Lounge
    Replies: 6
    Last Post: 01-08-14, 01:24 PM
  5. Can't make or receive calls using Skype on my BlackBerry Z30
    By SmileDahling in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 12-26-13, 11:59 AM
LINK TO POST COPIED TO CLIPBOARD