I downloaded the Dexrex SMS Back-up, just in case, now I need it and can't figure it out. I accidentally deleted all of my SMS and e-mail messages and am desperate to get them back. I tried to import the SMS messages onto my computer through Dexrex but there is always an error. Can anyone help? What are the steps I need to take in order to recover my messages through Dexrex?
Note - If you are a BlackBerry App User and you are experiencing an error, the best way to contact us is to send in a problem report. To send one - Go to the app on your phone, click the BlackBerry button, and select 'Send Report'. There is also a note field provided for you to add additional comments.