1. intheDETAILS's Avatar

    Need some expert help here.

    I recently decided I was a blackberry guru and wiped my device so it was fresh. Everything worked after apart from the bbm i.e. it constantly says I am being registered to the bbm messenger server etc etc.
    Now I have checked the date and time, reset service books loads of times and still no luck. I get back the message my device is registered by it seems to be completely bricked

    Itís a bold 9780

    I have also completely wiped it using BBSAK and started over again, no luck.

    Is there anything else I can do, Iím pulling my hair out.
    03-15-12 07:47 AM
  2. sam_b77's Avatar
    First checklist: Is your email and browsing working?

    Second: Delete BBM and reinstall via appworld.

    Try this and check.
    03-15-12 07:51 AM
  3. intheDETAILS's Avatar
    hi Sam,

    Yes email is working, can send and receive

    Also deleted and reinstalled BBM several times but still not working.

    I'm completley lost where to go from here...
    03-15-12 08:58 AM
  4. kbz1960's Avatar
    Look for an older version on rroyy's site and try it.
    03-15-12 09:07 AM
  5. intheDETAILS's Avatar
    of BBM? I've tried using 2 and it doesnt work.

    verson 5 and 6 so fairly big gap between the two

    when bbm cant register what exactly is failing i.e. what is the phone suppose to send to the servers and what response is it expecting back etc etc
    03-15-12 09:25 AM
  6. sam_b77's Avatar
    Use BBSAk and load another OS build.
    03-15-12 09:32 AM
  7. intheDETAILS's Avatar
    when i use BBSAK it cant find any OS even though its installed on my PC. Rebooted my PC still no luck yet i can see it installed.

    I had to install the OS using the loader.exe

    Any ideas why thats the case?
    03-15-12 09:42 AM
  8. Morty2264's Avatar
    You can also browse through the Bold 9780 forums to see if anyone else has had a similar problem. Or, you can send a tweet to @Blackberry help - I was recommended this option from someone else on here and it worked!
    Good luck!
    03-15-12 09:42 AM
  9. sam_b77's Avatar
    I meant download a different OS build. Wipe device with BBSAK and then load using loader.exe.
    03-15-12 10:37 AM