1. randommom's Avatar
    I bought a replacement 8830 WE but still think I should try to revive my other one. It was purchased new off E-bay, is not covered under warranty...I may have damaged it putting the otterbox on with membrane (calls for a drop of soapy water - may have used a couple drops and then sealed it in the otterbox). I have put it in rice and replaced battery but get inconsistent results (sometimes it powers up and other times not).
    10-16-08 08:00 PM
  2. Reparkable's Avatar
    What does the diagnostic service actually do?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-17-08 12:32 AM
  3. randommom's Avatar
    it claims to diagnose the problem and then you can decide if you want it fixed or not. If you don't want it fixed and want it back you have to pay shipping for the return. Google it and check out their website.
    10-17-08 03:29 PM
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