GPS - "No Signal Move to Open Area"

Hi,

I've had my phone (BB Bold) for about 4 months and never needed to use the GPS so didn't worry about the constant "move to open area msg"...til now (Driving from NYC to Cleveland in 1.5 wks).

I called this weekend about the problem and AT&T helped me uninstall and reinstall Telenav and it worked beautifully and I loved it. But I switched my phone off Sunday night and this morning it started giving me the "No GPS move to open area" msg again.

The last thing I want to do is cal AT&T and be on the phone for another 35 mins with them so if this has happened to anyone else and you have any advice I would greatly appreciate it.

As of now the entire GPS logo has vanished from my phone. It is was when they had me delete it so maybe I just need to download it or something?? If so where would I do that?

Thanks in advance all.

Sarah

Do a battery pull and see if that helps.

Yeah tried that...nothing!

resend the service books?

Have you gone to Options>Advanced Options>GPS and refresh the GPS from the menu? Make sure you do this outside.

Also...if you have to re-install it again...take it back to AT&T and get a new one...make sure you do a back up first...should take you total about 10-12 minutes your new phone will have everything your old one did...problem solved...

I'd do an OS update, since the newer OS's tend to lock better anyways...

Originally Posted by papped

I'd do an OS update, since the newer OS's tend to lock better anyways...

agreed.. .247 locks in seconds for me