[maximo32]

Anyone know how to reset the whole phone?

[Reed McLay]

How to wipe the OS from a BlackBerry device? - BlackBerryFAQ

If the device has been used in a BES connection, you may have to remove the policies too.

Before you get started, you might want to verify the device is not stolen or remotely wiped.

Buying a BlackBerry off eBay - BlackBerryFAQ

-- Call the company that the device is branded to and have them check the IMEI to make sure it is not stolen or lost

-- Have them check to see if the PIN and IMEI have been released