[jlgosse]

Hey guys,

So my phone is basically working terribly, and I have no idea what's wrong. I was at a Telus outlet and the guy working there and I both agreed it is probably a software issue.

So, he recommends I find a utility to format absolutely everything, and then reinstall a new OS from scratch. I've already tried re-installing .122 after downgrading from .151 (Storm), and we tried removing all data from the device using the security options.

What utility do I use to totally clean the hardware of all files?

Thanks,

Josh

[bizzob223]

Try BBSAK or JL C ommander. They can both totally wipe your phone and let you reload from scratch...

Unfortunately I can't post links cuz I'm a N00b he he he


Bob

[ken_wied]

will this work for the storm too?

[alleycat0124]

Look here:
http://forums.crackberry.com/f3/how-...l_cmder-53502/

[skwij]

will this work for the storm too?

Yes it will.

[Reed McLay]

I strongly advise useing BlackBerry Desktop Manger and Applications Loader for that job.

The utility programs, BlackBerry Swiss Army Knife and JL_cmdr do a subset of the things you want, but they are not designed to rebuild a BlackBerry.

When you upgrade the device OS software, it does a backup, a full wipe and rebuild, then restores the data and settings. There is no need to use third party apps in the process.