[mjs1971]

ive searched the forum before i asked. i know months ago there was a thread about lexus owners having horrible sound problems with the tour. RIM and VZW confirmed but there was no known fix. I heard one came out. HELP!

[schnable]

Yes, it is fixed in the latest software updates that every carrier has officially pushed out EXCEPT for VZW. Annoying. In the meantime, you can install one from another carrier harmlessly. See the sticky post about v4.7.1.61 at the top of this forum; that is the newest RIM-supported version.