EXTREMELY Disappointed, RIM Needs A Check
I've been a BlackBerry user for years.
When the Jesus Phone came out, I switched to AT&T and tried it out. After 6 months of not getting email and terrible telephone service, I switched back to Verizon and got a Storm (because I didn't want an 8830 or the Curve at the time).
At first, when returning to Verizon, I was just happy to get my email back (since the iPhone didn't retrieve email unless I told it to). After over a year with my Storm, I really, really really dislike it. Aside from checking my email, I find myself avoiding using it at all costs because of the deplorable overall user experience. I don't even want to respond to messages on it because of the frustrating and time consuming typing experience. Wait a minute, a BlackBerry that I hate typing on? WHAT IS WRONG WITH THIS PICTURE?
I have been b�tching to my wife for a few months about my phone and how extremely crappy it is. I hate muting a call when I use my shoulder to hold the phone, not being able to type because the damned thing lags, the screen being DEAD after pulling it off the holster, the phone not working - at all... AND THE LIST GOES ON of things to despise about the Storm...
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Now the 5.0 software is out. After downloading, installing, and using it for a few days now, I am absolutely appalled with RIM and their lack of respect for their customers.
This is the way the original Storm SHOULD have been.
There is no excuse for the disdain with which RIM has treated its customers. It is undoubtedly SHAMEFUL to have released the original Storm in the condition RIM released it.
The user experience is no doubt better than it was before. In fact, it is quite tolerable. Almost enjoyable, if not for the FACT that RIM shafted every single customer who owned a Storm from day 1, including me.
So, RIM, just wanted to let you know I will be buying an Android phone when my contract runs out. After many years of livable service, I feel slighted by your disdainful, disgusting mistreatment, and I will pass my experience along to every single person I know.
I'm going to write a letter of special magnificence to RIM and discuss my idea of accountability to the stockholders and customers alike.
I sold all my RIMM stock today. Sickening.