1. littlebigman's Avatar

    An icon that looks like an envelop is displayed on my 8520 since yesterday, although no SMS and no voicemail is waiting on my carrier's servers:

    Imageshack - blackberrymysteriousico

    I tried shutting down and restarting the phone, to no avail.

    What does it mean, and how can I get rid of it?

    Thank you for any tip.
    11-09-09 05:19 AM
  2. Tripster's Avatar
    Try switching to a different theme and then do a battery pull!

    Thnx, •Tripster•

    Posted from my CrackBerry at wapforums.crackberry.com
    11-09-09 06:10 AM
  3. mark-d's Avatar
    Do you have SMS / MMS combined with messages or separated?

    Check all your messages folders. Go to the top of each one and mark all prior read and that should solve the problem.

    Also, if you have the sms / mms separated and you have a mailbox for each email make sure you check the main messages mailbox too.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-09-09 06:30 AM
  4. Chrisy's Avatar
    Go into EVERY folder and hit the U(for unread) button. Check all folders including hidden folders, Saved Message folder, PIN messages, Missed Calls logged in Message folder (open Missed Call and VM Messages to clear).

    If you have your general " Messages" folder hidden (Menu-Show All), check there. Check this folder for any Activation messages. PIN messages only go to that folder also. App World update messages also are only logged in this folder.

    Try a battery pull.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-09-09 06:31 AM
  5. littlebigman's Avatar
    Thanks everyone. Spot on: Turned out not to be e-mail or SMS, but rather missed calls. Deleting items from this list removed the envelop icon.

    As to why it's so complicated to have the BlackBerry empty this list...
    11-09-09 11:31 AM
  6. Chrisy's Avatar
    Glad you found it!

    Welcome to CrackBerry.com!
    11-09-09 11:48 AM
  7. michaelchica's Avatar
    I had the same issue and I ended up having to delete my email acount
    11-09-09 11:50 AM