1. ilovesprint's Avatar
    Hi guys,

    I have searched thru the other threads and have not found a solution to my problem yet. I have been working with our BES administrator and they can't figure it out.

    I have a Blackberry 9650
    Verizon Network
    6.0 Bundle 2333 v6.0.0524, platform


    When I read an email on my blackberry, it does not change to read on my desktop & vice versa.

    They (my BES) have had me delete all my desktop service books and have resent them - that didn't work.

    This problem only started after I upgraded to 6.0 - 3 weeks ago. It is very annoying.

    Any suggestions on how to fix this?

    They would like me to do a complete wipe of my blackberry & start fresh. We aren't allowed to do the desktop manager for some reason, so I would lose all of my AUTO TEXT and I have a ton of it. Does anyone know how to back up that without Desktop manager

    Thanks in advance
    07-10-11 08:49 PM
  2. Fubaz's Avatar
    you might want to take this to the device forum, or the BES admin forum for further assistance.
    07-10-11 08:57 PM