1. chynadoll_71's Avatar
    I had a notification that I needed to update my BB this morning. I did now I have 2 issues, my email icon is no longer on my BB only the messages icon and now when I lock my phone by pressing "a" it can be unlocked by clicking the mute button and if I have to go thru my menu to lock it where a password is needed. What is going on??? Any help would be great! Thanks
    07-20-10 09:09 AM
  2. pcgizmo#IM's Avatar
    From the Home Screen, click the BB button and choose show all. When I did an update my Yahoo email icon was hidden, this may be your issue.
    07-20-10 09:22 AM
  3. hamr1's Avatar
    I had the same issue and ended up doing a security wipe and were all better now.
    07-20-10 09:26 AM
  4. Motorcycle Mama's Avatar
    1. Resend your Service Books if you don't find the email icon.
    2. That's the way the lock function works on the update OS. You cannot change it.
    07-20-10 11:17 AM