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E-mail stopped working
My wife's blackberry has two e-mail accounts set up on it. One is her Gmail account. The other is a work account. The work account has stopped receiving e-mails, while the Gmail account is fine. I have tried deleting and reinstalling the account as well as doing a restart of the phone (using software. Does a battery pull have better effect?)
Any help would be appreciated.
She has a Tour and we are on Verizon. She is using OS 4.7.
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Have you tried resending the service books ?? that might help, as so if she is on BES threw work, try resetting it.
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She is using BIS for her work e-mail.
How do I resend the service books?
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You can resend service books from the device or by logging in to your carrier's website using your pc.
� From the device - E-Mail Settings > login if necessary > Help > Send Service Books.
� From the PC - login to your BIS website and send service books. Here's a link for many BIS sites - http://forums.crackberry.com/f3/what...site-url-3187/.
Posted from my CrackBerry at wapforums.crackberry.com
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Did she change her work email password? That was the reason mine stopped last week. :o