when i receive an e-mail on my 7130c BB (att) it comes in saying attachment with file size on the bottom but no way to see the image wondering how to fix this
im using ATT's BIS and when i receive the e-mail it will say [1 attachment] at the top and say like
exampleimage.jpg
at the bottom, its like its not downloading the image to the device just says there is one
Try scrolling right down to the message where it says [filename].jpg -> press on menu key and see if now you get the option 'open attachment' and retrieve...
If not then check the following:
Go to Settings or Options -> Advanced Options -> Applications -> do u have BlackBerry Attachment Service? If you dont then it will explain why you cannot open attachements... You will have to update your OS to fix this
on the sent files i can see the attachment if i send one, but if i get sent one i cannot open it even i i send from one e-mail on my bb to another on it. i have 4.2 and under apps and bb core i see
net_rim_bb_attachment
among lots of other things
so i can veiw attachments if i send them and but only on the sent item, when i receive the same peice of mail it will do what i mentioned above
But aside from net_rim_bb_attachment under core... Under applications , on its own do u have Blackberry Attachment Service 4.2....?? if u have this than I am sorry I cannot explain why u cannot view ur attachments received.... If u dont then it will be the answer..