1. klado7's Avatar
    Got the bold last week and love it. I set up 3 email accounts, now twice My primary one (gmail) for some reason won't receive incoming messages. I can still send outgoing though. The other 2 (yahoo) are working just fine I can send and receive. I took out the battery and nothing. I contacted ATT and they claimed it was a google issue and did nothing.

    Any help would be great!

    02-10-09 03:37 PM
  2. Username00089's Avatar
    It probably is a Gmail issue. People have problems with Gmail a lot on here. Delete the account and re-add it again through BIS. If you don't have a BIS account setup, here's where to do it. HERE
    02-10-09 03:55 PM
  3. klado7's Avatar
    I did that the 1st time it happend last week and today also and I still did not get any incoming emails. so odd
    02-10-09 04:00 PM
  4. Tremortality's Avatar
    Did you try to send the service books again from your BIS? I had this issue last week and I removed the service book from my BB and re-sent and re-sent it, problem solved.
    02-10-09 04:00 PM
  5. Username00089's Avatar
    It's a Gmail issue.
    02-10-09 04:00 PM
  6. klado7's Avatar
    How does one send the service books??
    02-10-09 04:36 PM
  7. Tremortality's Avatar
    Log into att bis here

    BlackBerry Internet Service

    hit send service books
    02-10-09 04:38 PM
  8. klado7's Avatar
    Thanks did the service book, all the other emails are going through but my gmail

    02-10-09 04:45 PM
  9. jackm3's Avatar
    have you allowed pop3 and/or imap in gmails settings?
    02-10-09 05:02 PM