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I got my new 9930 last Tuesday. I emailed mobihand support to change my pin. It is now 6 days and I still no change and there are several apps that I can't use. I contacted some of the apps and they changed the pin and password for their apps, but I have not heard anything from mobihand. I am sure that they received a lot of requests, but 6 days is a bit over the top and my "trial period" for some of my apps is getting close to expiring.
made a request this past sat evening after getting the 9930 and received an email today they changed things over. Sorry you've had such a delay.
You can change the PIN yourself from your main page. No need to email anyone. I changed my PIN and had my old apps installed in 10 seconds flat.
Please explain how you did that. I changed my pin on my main page a week ago, installed all of my apps, but the activation codes are still not valid and I have to use several apps in trial mode.
After 7 days, MobiHand finally changed my pin and I can now use all of my apps.
Yes, this is what I did too, but Mobi did send me an email telling me how and what to do first.:)