1. anon(1894)'s Avatar
    When I try to back up my Berry with DM, I am getting the following pop-up message:

    Error backing up database(s).
    [Profiles] 3 of 6 entries retrieved

    Anyone know what this means or how to fix it?

    I'm on BIS and not backing up to Outlook or anything like that.
    10-30-09 09:13 PM
  2. anon(1894)'s Avatar
    Anyone... anyone...? Bueller...?
    10-30-09 10:16 PM
  3. robbspratt's Avatar
    I am receiving the same warning message when I run the BB Desktop Manager backup:

    Error backing up database(s).
    [Profiles] 3 of 6 entries retrieved

    I am wondering if I'm getting a complete backup...

    Can anyone help???
    01-20-10 02:25 PM
  4. VDK's Avatar
    You guys have BuzzBerry? It causes that problem.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-20-10 03:13 PM
  5. Xopher's Avatar
    If you're not sure which database is causing the error, you can go into the Advanced option in Desktop Manager backup screen, move the files from your BB to DM manually. It will do them sequentially and you can see which file is transferred successfully last (the next file in the list would be the one giving the error).
    01-20-10 07:53 PM
  6. Calaski8123's Avatar
    I have the same problem and it just started recently. I do not have Buzz Berry. The problem is in the profiles (ie ringtones and stuff - normal, vibrate, silent, etc)

    I tried selective back up and I lost my ringtone settings and now everytime I back up I lose them.
    Last edited by Calaski8123; 02-25-10 at 08:59 PM. Reason: email notification
    02-25-10 08:59 PM
  7. Cyber Warrior's Avatar
    02-25-10 09:00 PM