Diagnostic screen promblem! No internet
Hi there BB Guru.
I have a problem with my BB Z10 ATT unlocked, OS 10.2.1.3247
I off mobile conection and turn on Wi-fi
serf the internet, then off wi-fi and turn on Mobile connection.
But my 4G connection doesn't work. a see 4g. and no internet over celullar
But if i turn on wi-fi, with active mobile connection, after serfing internet and off wi-fi connection i have a data over the my celullar
I go to Diagnostic screen/General Radio
and i see "Modem Reset Required?" set YES.
As i understand this is the problem.
How can i fix this problem?
please help!!!