[wolf1989]

I recently upgrade to the tour from my 8330. I used DM to do a device switch and now I am not receiving emails and sprint can't seem to give me access to my BIS online so that I can resend my service books. My internet is working fairly well.

[jackbox]

You need to use the Internet to login into Sprint's BIS site and do a device PIN swap on your account. Your email, etc is still being sent to the old device's PIN if you didn't do a PIN swap on RIM's website.

[wolf1989]

You need to use the Internet to login into Sprint's BIS site and do a device PIN swap on your account. Your email, etc is still being sent to the old device's PIN if you didn't do a PIN swap on RIM's website.

That's what I'm trying to do however for some reason I can't access it and sprint is having a hard time opening it up for me again.

[Bajanbastard]

Try it from your Tour. Just sign into your BIS account and it should prompt you to switch over email accounts.

[Laura Knotek]

That's what I'm trying to do however for some reason I can't access it and sprint is having a hard time opening it up for me again.

Try logging in to your account here. BlackBerry Internet Service