1. gregorylkelly's Avatar
    I just activated my new Bold and deactivated my Storm. I still use my Storm on WiFi but I don't want to get emails on it anymore. I tried going to the email setup on the phone to delete the email accounts, but I can't do that without BIS connected. Is there another way to do this?

    I still want the emails to come to my Bold, just not my old Storm.

    06-28-10 11:33 AM
  2. amazinglygraceless's Avatar
    Login to the Verizon BIS site from your computer and use the "Change Device"
    function (or something worded similarly)
    06-28-10 11:57 AM
  3. gregorylkelly's Avatar
    It was already set to my new phone. But I am still getting emails on my old phone. Just so you know, I am recieving them on both phones. I'm just trying to stop getting them on my old one. Thanks.
    06-28-10 12:05 PM
  4. MobileMadness002's Avatar
    Call your provider and have them delete the original account, make sure they don't botch it up and you should be good to go.
    06-28-10 12:11 PM
  5. amazinglygraceless's Avatar
    Agreed. Definitely a carrier. As far as I know two devices can't be activated at the
    same time so it sounds as if they left the old BIS account in place and added one
    for the new device.

    Take MobileMadness' advice and be sure they do this right.
    06-28-10 12:31 PM
  6. gregorylkelly's Avatar
    Thanks guys. I'll call *611 right now.
    06-28-10 12:39 PM
  7. gregorylkelly's Avatar
    Just so everyone knows, I had to reactivate my old phone, delete the email accounts and then reactivate my new phone. It took me all of 5 minutes to do. Thanks for the help.
    06-28-10 02:15 PM
  8. amazinglygraceless's Avatar
    Fanastic!! Glad you got it sorted out. And thank you so much for coming back to
    post the solution. That will help someone else down the line
    06-28-10 03:23 PM