[Brownbombshell]

Hi All
I'm a Blackberry Torch owner. I downloaded Dataviz Premium about 3 months ago and have only just begun to get to grips with it. I remember someone else having problems getting Dataciz to sync, move and change documents.

We had a bank holiday in London so ..I spent hours trying to work out what to do.

Connect Blackberry - Blackberry Desktop will appear, then Blackberry User Tools (on my computer) then Blackberry 1. You need to eject these drives then open Dataviz on your desktop. This stops the constant appearance of Mass Storage Mode message (9 times out of 10).

After this sync and move files about. It took me 4 hours to work this out and I'm not a computer or blackberry novice. Hopes this helps.

Brownbombshell