Data plan no longer working
I have a BB 9700 and last weekend while updating some apps my BB crashed. No I have it back up and running again but my internet, Email etc does not work anymore. I can use the phone functions including SMS but the Internet, Email etc and any app that needs the internet is no longer working. My service provider had the phone for 2 days and the upgraded the OS but still no 3G data.
The 3G icon on the home screen is active. In service status screen I have Blackberry internet service and enterprise service as being NOT connected.
However in the mobile network screen DATA service is turned ON.
Please help, I did not get this phone to use is as a simple phone, I need the internet to work properly.
Thanks in advance.